Privacy Policy

Last updated: January 2025

At Orgafix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our organization management platform and services.

1 Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

  • Full name, email address, and phone number
  • Organization name and details
  • Billing and payment information
  • Profile photos and identification documents
  • Member data entered by organization administrators

Usage Information

We automatically collect certain information when you use our platform:

  • Device information (type, operating system, browser)
  • IP address and approximate location
  • Pages visited, features used, and time spent
  • Error logs and performance data

2 How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage subscriptions
  • To send notifications, reminders, and service updates
  • To provide customer support and respond to inquiries
  • To detect, prevent, and address security issues
  • To generate analytics and usage reports for organization administrators
  • To comply with legal obligations

3 Data Storage & Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (TLS/SSL) and at rest
  • Row-level security ensures complete data isolation between organizations
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with automated backups
  • Access controls and authentication mechanisms including optional 2FA
  • Employee access is strictly limited on a need-to-know basis

4 Data Sharing & Disclosure

We do not sell your personal information. We may share data only in these circumstances:

  • With your organization: Organization administrators can access member data within their organization
  • Service providers: Trusted third-party services (hosting, payment processing, email delivery) that help us operate our platform
  • Legal requirements: When required by law, regulation, or valid legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

5 Your Rights & Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances

To exercise any of these rights, contact us at privacy@Orgafix.site

6 Data Retention

We retain your information for as long as:

  • Your account is active and you use our services
  • Necessary to fulfill the purposes described in this policy
  • Required by applicable laws and regulations

After account deletion, we retain data for up to 30 days for recovery purposes, after which it is permanently deleted from our systems.

7 Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve our services based on usage patterns

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

8 Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete that information promptly.

9 Third-Party Services

Our platform may integrate with third-party services including:

  • Payment gateways (bKash, Nagad, card processors)
  • Cloud hosting providers
  • Email delivery services
  • Push notification services

These services have their own privacy policies. We recommend reviewing their policies for information about their data practices.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will send you an email notification. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Orgafix

privacy@Orgafix.site